9. Training, publications, public relations, website(s)

There was unanimous consent that training is necessary, and that it will be more important in order to let the ISMN system grow. Support should come from working agencies, they should share their experience with newcomers.

The new ISMN website http://www.ismn-international.org was again mentioned and the agencies were asked to give their feedback and cooperation on content, design, changes of address, etc.